The Costs of Your Outdated Customer Onboarding Blueprint

The Costs of Your Outdated Customer Onboarding Blueprint

The march toward digital customer acceptance was well underway long before COVID forced banks to shutter branches and severely limit face-to-face interactions. Thanks largely to the shift in customer demographics to favor digital-native Millennials and GenZ, banks and...
4 Key Fraud Risk Management Insights for 2023

4 Key Fraud Risk Management Insights for 2023

In 2023, fraud risk management for financial institutions is more essential than ever before. Based on claims by Juniper Research, fraud loss will increase up to $48 billion in 2023, up from the $22 billion losses projected only five years earlier. Just as in 2022,...
How to Strengthen Your Customer Acquisition Strategy in 2023

How to Strengthen Your Customer Acquisition Strategy in 2023

Believe it or not, customer churn is inevitable for every industry. Unfortunately, banking and financial services are no exceptions. Given the evolving competitive landscape and myriad of options to satisfy GenZ banking needs, banks need to ensure consistent customer...