by instnt | Nov 15, 2021 | Blog
Onboarding is your credit union’s best opportunity to make a memorable first impression. Like all great relationships, though, that initial encounter is an important one. Absent a solid onboarding system, you may not be bringing on as many members as you could....
by instnt | Nov 8, 2021 | Blog
Certainly, digital banking is among the most important credit union trends. During the pandemic, customers rushed in record numbers to put digital banking to the test. They proved that people of every generation are willing to make payments, transfer money and manage...
by instnt | Nov 1, 2021 | Blog
The pandemic year wasn’t great for many sectors. But for the credit union industry, 2020 accelerated the transition to digital. That’s not a bad thing. When stay-at-home mandates forced customers to stop coming into the branches, they were compelled to choose other...
by instnt | Oct 25, 2021 | Blog
Fraud detection continues to be a challenge for banks and financial institutions. Though fraudulent transactions are rare, representing only a minority of transactions and activities, they, unfortunately, can represent large financial losses. Fraud cost Americans a...
by instnt | Oct 18, 2021 | Blog
Financial or banking fraud occurs when a hacker intentionally uses deceptive, unfair, misleading or false business practices to gain access to another individual’s bank accounts and steal money. Fraud can be carried out either with the victim’s participation or...
