by instnt | Apr 5, 2022 | Blog
There is no question that automation is critical to onboarding customers. Consumers expect a seamless process when they sign up for accounts and services and make purchases online — and any delay, for any reason, can result in losing their business. Many companies...
by instnt | Mar 29, 2022 | Blog
Customers keep using apps for several reasons, including speed, design, and intuitiveness — the app, after a while, “gets” them. Of course, not everyone is a designer or programmer with mobile app experience, but most consumers are unaware of the systems, servers,...
by instnt | Mar 22, 2022 | Blog
Banks and financial institutions are constantly performing a balancing act: they need to attract more customers to grow but unfortunately, they need to make sure that those new customers are the right customers who are going to drive value to the bottom line. While...
by instnt | Mar 8, 2022 | Blog
While neobanks and challenger banks share several similarities and are often grouped together and considered one and the same, there is one big difference. Neobanks do not have a banking license, and instead partner with traditional banks and other lenders to provide...
by instnt | Mar 1, 2022 | Blog
Challenger banks and neobanks are digital-first banks that deliver their services primarily through mobile apps. These include traditional offerings like checking accounts, debit cards, credit cards and loans. However, despite the word “bank” in their name, these...
by instnt | Feb 21, 2022 | Blog
It’s been widely reported that banks are losing ground worldwide when it comes to the war on crime. That includes new account fraud. Yet the cost alone does not begin to tell the entire story. These criminal activities can damage a bank’s reputation and destroy the...
