How Fully-Managed Customer Onboarding Leads to Cost Savings

How Fully-Managed Customer Onboarding Leads to Cost Savings

Today’s customers prefer digital enablement in everything they do. Digital banking has so far shaped their experience post the pandemic era. But when it comes to customer onboarding, financial institutions still have traditional processes in place, requiring customers...
How to Strengthen Your Customer Acquisition Strategy in 2023

How to Strengthen Your Customer Acquisition Strategy in 2023

Believe it or not, customer churn is inevitable for every industry. Unfortunately, banking and financial services are no exceptions. Given the evolving competitive landscape and myriad of options to satisfy GenZ banking needs, banks need to ensure consistent customer...
Understanding Customer Risk Rating for KYC

Understanding Customer Risk Rating for KYC

Establishing reliable processes for customer due diligence (CDD) and customer risk rating assessments helps protect your institution. It also ensures compliance with Know Your Customer (KYC) regulations and prevents your organization from exposing itself to expensive...