by instnt | Nov 29, 2021 | Blog
Credit unions have always served as an attractive alternative to the big banks. Customers often choose credit unions for their banking needs because of credit unions’ commitment to serving their local communities. Credit unions pride themselves on their ability to...
by instnt | Nov 21, 2021 | Blog
Reputation is everything—and it’s something credit unions cannot risk. In-person, face-to-face interactions have been the mainstay of credit unions, especially because credit unions are membership organizations based on a particular geography or industry....
by instnt | Nov 15, 2021 | Blog
Onboarding is your credit union’s best opportunity to make a memorable first impression. Like all great relationships, though, that initial encounter is an important one. Absent a solid onboarding system, you may not be bringing on as many members as you could....
by instnt | Nov 8, 2021 | Blog
Certainly, digital banking is among the most important credit union trends. During the pandemic, customers rushed in record numbers to put digital banking to the test. They proved that people of every generation are willing to make payments, transfer money and manage...
by instnt | Oct 11, 2021 | Blog
The ability to understand past behaviors and create predictions with successful outcomes: this is the promise of data science. As pressure mounts on companies to account for every dollar spent, data science cannot only measure and understand current business...