by instnt | Feb 14, 2023 | Blog
The digital customer onboarding process is just one of many processes companies implement to keep up with the evolving online business landscape. The process allows customers to familiarize themselves with your product or service from wherever they are rather than...
by instnt | Jan 24, 2023 | Blog
Believe it or not, customer churn is inevitable for every industry. Unfortunately, banking and financial services are no exceptions. Given the evolving competitive landscape and myriad of options to satisfy GenZ banking needs, banks need to ensure consistent customer...
by instnt | Jan 17, 2023 | Blog
Establishing reliable processes for customer due diligence (CDD) and customer risk rating assessments helps protect your institution. It also ensures compliance with Know Your Customer (KYC) regulations and prevents your organization from exposing itself to expensive...
by instnt | Jan 10, 2023 | Blog
In light of the recent economic downturn, many businesses are weighing the need for risk management with the desire to cut costs and increase revenue. Due to tighter budgets, business priorities have shifted. Three-quarters of chief risk officers (CROs) surveyed by...
by instnt | Jan 3, 2023 | Blog
Know Your Customer, or KYC, is a regulatory requirement that maintains trust between a customer and a financial institution. As a result, KYC underpins the global economy. For financial institutions, it is essential to prove that customers are honest about their...
