by instnt | Feb 1, 2022 | Blog
Your customer onboarding process is your best chance to make a good first impression and a critical part of new client acquisition. Some companies have a quasi-online banking model. But if you’ve done little more than moving your legacy approach to your online...
by instnt | Jan 18, 2022 | Blog
These days, being tech-savvy is the rule rather than the exception. Neobanks, which are financial-technology firms that provide banking services exclusively through digital platforms, have been around for less than a decade. Cutting-edge fintech innovations have...
by instnt | Jan 11, 2022 | Blog
The customer relationship with a neobank starts with a great onboarding experience. Get it right and customers are pumped and primed to access even more products and services. They may even tell a few friends how easy and convenient it was. Get it wrong? There’s...
by instnt | Dec 14, 2021 | Blog
As games become more complex, onboarding UX is a big deal for gaming companies. After all, getting new customers isn’t cheap. Once you have a new gamer’s attention, you’ll want to keep them. Customers should be able to understand the fundamentals and play the game...
by instnt | Oct 25, 2021 | Blog
Fraud detection continues to be a challenge for banks and financial institutions. Though fraudulent transactions are rare, representing only a minority of transactions and activities, they, unfortunately, can represent large financial losses. Fraud cost Americans a...
