Last revision: June 6, 2025

Instnt Inc. (“Instnt”, “us,” “our,” or “we”) is committed to protecting your personal information. This Privacy Policy covers the collection and use of information obtained through our website, www.instnt.ai (the “Website”), and the personal information we collect and process at the direction of Clients (defined below) and through their use of our services. If you have questions or complaints regarding our Privacy Policy or privacy practices, please contact us.

Why Do We Collect Personal Information?

Instnt is a business that provides a digital service to many consumer-facing businesses and companies (“Clients”). Our Clients come to Instnt to verify an individual’s identity.

Personal Information We Collect

We collect personal information on you in a variety of ways, such as when you:

• Correspond with us by phone or email,
• Request support for Instnt products,
• Submit details through our Website,
• Use our products and services, or
• Engage with one or more of our Clients that use our products and services.

We may also collect supplemental information about you from other sources, including our vendors and publicly available sources of information.

The personal information we may collect includes the following:

Contact or request submissions. When you use the Contact Us page on our Website, request a quote, or use another contact or request form, we collect personal information from you to evaluate and respond to your request, and we may also use the information to improve our services. The information we collect may include your name, email address, job title, company name, telephone number, and the content of any messages.

Communications. We receive the personal information that you submit through your communications with us by email, phone, or physical mail and we process this information to respond to you and in the normal course of our business operations.

Service-related information. Our Clients provide your personal information that is necessary for our service to work and then we use that personal information to verify that the information is correct and to provide our services. In order for our Client to provide your personal information, you would have previously provided permission to our Client to send certain personal information to Instnt. That is, you must have opted in to provide the personal information to the Client in order for Instnt to receive the data necessary to provide its identity verification processing service. The personal information we collect may include, without limitation, a person’s or business’ name, usernames, passwords, email addresses, phone numbers, date of birth, national ID information (such as Social Security number, driver license information, passport information, etc.), employer name, geographic location (latitude and longitude), images, and other information necessary to access accounts or profiles with third-parties, including, but not limited to, social media sites.

Business contacts. We may receive contact information (including your name, telephone number, and email address) and/or professional or business-related information (including your business address), through our interactions with you as a Client or in a business-to-business capacity, such as when your business provides services to us, or when we work together on a project, or when we discuss business opportunities. We may contact you with information about our business dealings, news, and opportunities, and we may use your information in the normal course of our business operations.

Social media. If you post information on a webpage we establish on a social media platform, we may use the information you provide for purposes of providing a response, to promote our business and services, and otherwise in the normal course of our business operations. We may collect personal identifiers, such as your social media username, and other personal information that you have made available to us through the webpage we established on the social media platform, in accordance with the platform rules and/or applicable law. Note that the third-party operators of social media websites also receive such information, and their use of your personal information is governed by their own privacy policies.

Job applicants. Job application information may be collected by us directly through the Website, in-person, or by email, or job application information may be collected on our behalf by our contracted third-party administrator(s) for applicant tracking purposes and by background check providers. These third-party administrators are permitted to process the information you provide only for purposes of providing services to us.

Automated data collection: cookies and similar technologies. When you use our Website, we and our third-party partners, such as analytics providers (including Google Analytics), collect information by automated means.

We may use cookies and similar technologies to collect personal identifiers (such as your IP address), information about your device (such as your browser characteristics, device IDs and characteristics, and operating system version) and information concerning your usage of our Website (including the link you used to reach a given webpage). We use this information to determine how many users have visited particular webpages, viewed particular content, or opened messages or alerts, and we may also use such information to improve the performance of the Website, to improve our marketing activities, and to enforce our terms and prevent malicious conduct.

In some cases, our third-party partners may process information collected by cookies and similar technologies through our Website. Please see our Cookie Policy for more details. With respect to any social media platforms on which we have established a webpage, please see the privacy policies and any cookie policies of the applicable social media platform as to their automated data collection practices.

As indicated above, we use Google Analytics to collect and process certain usage data from our Website. To learn more about Google Analytics and how to opt out, please visit https://tools.google.com/dlpage/gaoptout.

You may be able to change a web browser’s settings to block and delete cookies when you access our Website through the web browser. However, if you do that, the Website may not work properly; also, we will still receive basic information (such as last URL visited) when you navigate to the Website.

How We Use Personal Information

In addition to the uses described above, we also use your personal information:

• in connection with the provision of products and services to our Clients;
• to present, operate or improve the Website, its content, and our services, including analysis of Website activity;
• to inform you about the services and products available from Instnt;
• to develop new services and products;
• to customize or tailor your experience of the Website;
• to administer content or other Website features;
• to communicate about, and administer your participation in, special programs, online campaigns, and other offers or promotions, and to deliver pertinent emails;
• to improve our customer service;
• to respond to and support users regarding their use of the Website and our services;
• to comply with all applicable legal requirements; and
• to investigate possible fraud or other violations of our Website’s service terms or this Privacy Policy and/or attempts to harm you and to protect our company.

For job applicants, we process your information to review your job application and for other employment-related purposes consistent with applicable law, including to contact you regarding your application and/or to contact you about other job openings that we believe may be of interest to you.

Information automatically collected through the Website may be aggregated for reporting on usability, performance, and effectiveness. We may also use such information to analyze your usage of our Website and for other research that helps us improve the services and products we offer.

Information We Disclose

We disclose personal information for the purposes described above to the following:

Vendors and service providers. We may disclose personal information with our vendors working for us to provide products or services to our Clients, including providing payment processing services, but only as necessary for the provision of those products and services. Examples of these companies include financial and non‐financial companies that perform services such as data processing, administrative services, regulatory support, legal services, and other service providers we engage from time to time. The vendors and service providers whom we share the personal information with are required to keep this information confidential and generally may not use such information for any purpose other than to help us provide requested products and services to our Clients.

Affiliates. Instnt has multiple affiliates. If an affiliate company needs access to certain personal or customer information in order to carry out certain functions on our behalf and for our business purposes (including consulting, sales, customer support operations, authentication services, and technical support or services), they do so under our instructions. All affiliate companies with whom we share personal or other customer information have their own privacy policies, however, they are expected to protect your information in a manner that aligns with the protocols described in our Privacy Policy. We do not share your personal information with affiliates for their own benefit unless you have given us your consent.  We may share information among our affiliates, as permitted by law, in order to better serve your financial needs.

Third parties and marketing and analytics partners. Instnt has relationships with third-party companies and marketing and analytics partners. Examples of these companies include Google in connection with its Google Analytics services.

Consent and as directed by you.

• We may disclose personal information should you decide to participate in certain promotions and special offers when the nature of the promotion or special offer requires us to gather and share your personal information (such as your mailing address) with a third-party for delivery of goods or services.
• We may disclose information to third-parties about your account or the transactions you make if you give us your written permission.

Legal and similar disclosures. We may disclose your Personal Information for legal reasons. Specifically you information may be disclosed:

• to law enforcement, and officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of any of our terms and conditions or any other applicable policies;
• as required by law and when we have reason to believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

• to comply, as necessary, with applicable laws and regulatory requirements, as well as legal process;
• to respond to mandatory legal or governmental requests or demands for information;
• to meet national security requirements;
• to enforce our agreements, policies, procedures, and terms of use;
• to protect ourselves, our affiliates, our Clients or the general public from illegal activities; and
• to respond to an emergency that requires disclosure of specified information.

We may attempt to notify you about legal demands for your personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Merger, sale, business or other asset transfer. We may disclose your personal information in the event of a business transfer. If we establish a new related entity, are acquired by or merged with another organization, or if substantially all of our assets are transferred to another organization, personal information about our users is often a transferred business asset. In the event that Instnt itself or substantially all of our assets are acquired, personal information about our users may be one of the transferred assets.

Access to Information and Your Choices

Whenever we collect your personal information, we take steps to help ensure that it is accurate, complete, and up-to-date. You may request access to such personal information about yourself that Instnt holds by contacting us. Additionally, if your personal information changes, or if you believe the information Instnt holds is inaccurate, you may request to correct, update, amend or delete/remove inaccurate information by contacting us; except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

You may request that your personal information be deleted. Any requests for data destruction will be responded to in accordance with applicable policies, regulations, certifications, and contractual obligations.

Data Security

Instnt will take reasonable steps to protect your personal information and has implemented reasonable physical, electronic, and managerial procedures designed to safeguard, secure and protect information from loss, misuse, unauthorized access, disclosure, alteration, destruction, and malicious or unintentional action. However, the Instnt cannot completely guarantee the security of Information on or transmitted via the Internet because no method of electronic transmission or storage is 100% secure.

Links to Third-Party Websites

Our Website may provide links to third-party websites for your convenience and information. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. If you access those links, you will leave our Website. We do not control those websites or their privacy policies or practices, which may differ from ours.

“Do Not Track” Policy

California law requires us to inform you how we respond to web browser Do Not Track (“DNT”) signals. We do not respond to such signals at this time.

Children Under the Age of 16

Instnt’s services are not intended for access or use by, and we do not knowingly collect personal information from, children under 16 years of age. If you are under 16 years of age, do not access, use or provide any information on our Website, including completing the online registration process for the service, or provide any information about yourself to us, including your name, address, telephone number, email address or any other personally identifiable information. If you believe we might have any information from or about a child under 16 years of age, please contact us at privacy@instnt.ai.

Privacy Rights

Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to review, correct, and delete personal information we have about you, or to consent or withdraw consent to certain uses or sharing of personal information. You may also have the right to not be discriminated against for exercising your privacy rights. If you seek to exercise your rights, please contact us by using the contact information in the Contacting Us section below.

Please note that, when you make a request, we may require that you provide information and follow procedures so that we can verify your identity (and the applicable jurisdiction). The verification steps we take may differ depending on your jurisdiction and the request. Where possible, we will attempt to match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us do so.

We will respond to your request within the time period required by applicable law. However, we may not always be able or required to comply with your request, in whole or in part, and we will notify you in that event.

California Shine the Light Law: A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL INFORMATION TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING PRIVACY@INSTNT.AI. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.

Changes to This Privacy Policy

This Privacy Policy may be amended from time to time, and the revised version will be effective when it is posted and will apply to personal information received after that date. If we make any material changes, we will provide notice of such changes on the Website or in any other pertinent location where this Privacy Policy may be posted for a reasonable period of time (which we estimate will be approximately two weeks). We encourage you to review this Privacy Policy periodically, especially if you do not use the Website regularly.

Contacting Us

If you have any comments or questions about this Privacy Policy, please send them to privacy@instnt.ai or call 855-INS-5600. We aim to respond to all queries within 30 days.

COOKIE POLICY

We use cookies and similar technologies (referred to herein simply as “cookies”) to facilitate and improve the performance and security of our Website and to enhance user experience.

The Website may utilize or permit several different categories of cookies, as follows:

• Essential cookies – Some cookies may be essential for the proper operation of the Website. For example, they may facilitate page navigation or assist with security checks.
• Functional cookies – These cookies allow us to remember your preferences and allow us to make the website experience better for you.
• Performance/analytics cookies – These cookies allow us to analyze how visitors use our Website and to measure website performance. This allows us to provide a quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of what content is popular, or to learn what links between pages are most effective or why some pages are receiving error messages.
• Advertising cookies – These cookies may allow us correlate your use of the Website to personal information obtained about you. For example, if you have asked us to provide you information about our upcoming campaigns, our services or any promotions, we may utilize our cookie and/or clickstream data about your activities when you engage with us through the Website. By evaluating this information, we may more clearly target the information we provide you to the specific items we think you will find interesting, based on your prior online activities and preferences.

Our Use of Cookies

We do use or allow certain third parties to serve cookies on the Website. We may allow third parties to serve cookies to help identify fraudulent or automated traffic on the Website. We may also use third-party cookies to help us with market research, improving functionality, and enforcing our terms and policies. For example, like many companies, we use Google Analytics to help us evaluate our website traffic. You can see how Google Analytics uses cookie information across various websites by visiting https://policies.google.com/technologies/partner-sites, or any successor webpage that Google may provide.

The Website may use the following cookies :

Cookie Options

Your browser may allow you to disable certain cookies. The provider of a given cookie may also provide an opt out tool for that cookie. For example, the opt-out functionality for Google Analytics can be found here. Note that disabling cookies may in some instances impact the functionality of the Website.

You may learn more about advertising networks and how to opt out of receiving personalized advertisements on a browser or device from advertisers who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out options of each of those organizations. Links to their opt-out sites are set forth below.

Network Advertising Initiative:

• Browser Opt-Out: http://www.networkadvertising.org/choices

Digital Advertising Alliance:

• Browser Opt-Out: http://www.aboutads.info/choices

Please note, these websites are managed by unrelated third parties and Instnt therefore accepts no liability in relation to the respective contents.

Note that, when you opt out of personalized advertising, you may continue to see online advertising on the Website and/or our ads on other websites and online services. Also, your choice to opt out is specific to the device, website, and browser you are using, and may be deleted when you clear your browser’s cookies.

Changes to this Cookie Policy

We may revise this Cookie Policy from time to time in order to reflect changes in our use of cookies, changes in the law, changes in our services, or best practices. We encourage you to review this Cookie Policy periodically.

YOUR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE. This website (the “Website”) is owned and made available by Instnt Inc. or its affiliates (“Instnt” or “we”). The Website and all of the services, content, and information we provide through the website (collectively, the “Content”) are provided to you subject to your agreement to and compliance with the following terms and conditions (the “Terms of Use”).

1. Your Use of the Website.

You agree to use the Website and the Content only for your personal use. You acknowledge and agree that, as between you and us, we own all of the Website and the Content and that you have no interest in the Website or the Content beyond your use of them consistent with the Terms of Use. You agree that you will not (a) decompile, reverse engineer, disassemble, rent, lease, loan, sell, license, sublicense, or create derivative works from the Website or the Content; (b) use any robot, spider, other automatic software or device, or manual process to monitor or copy the Website or the Content without our prior written permission; or (c) copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit, or public purposes all or any portion of the Website or the Content. Any unauthorized use of the Website or the Content is prohibited. You agree that we may deny or terminate your use of the Website or the Content at any time and for any reason and with no notice to you.

2. Our Use of Personal Information.

We receive from the businesses and companies to which we provide products and services certain items of personal information of the customers of those businesses and companies. We use such personal information in accordance with our Website Privacy Policy. By accepting these Terms of Service, you authorize us to verify your personal information through our platform services and any other inquiries that we consider necessary to validate the personal information that you provide to Instnt.

3. Your Responsibility for Access.

If a username or password is provided by us or created by you in connection with your use of the Website or the Content (the “Access Information”), you are responsible to maintain the confidentiality and security of, and to prevent any unauthorized use of, the Access Information. If you believe there has been unauthorized use of your Access Information, you must notify us immediately by emailing support@instnt.com or calling +1 (855) 467-5600. You accept all risks of unauthorized use of your Access Information. In addition, you are solely responsible for all of the data and equipment you may use in connection with your use of the Website or the Content.

4. Indemnity.

You agree to indemnify, defend, and hold harmless us and all of our subsidiaries, affiliates, stockholders, officers, directors, agents, licensors, suppliers, partners, employees, and representatives from any and all claims or demands, including reasonable attorneys’ fees, made by any third party arising out of or relating to your use of the Website or the Content, or your failure to comply with the Terms of Use.

5. Modification and Termination.

You agree that we may at any time, and without any notice to you, modify the Website, the Content, and the Terms of Use. Each time you use the Website or the Content, you are bound by the Terms of Use as they appear on the Website at the time of your use. You agree that we may at any time, and without any notice to you, terminate and cease providing the Website and the Content.

6. Third Party Content.

The Website or the Content may contain advertising by third parties and links to third party websites (collectively, “Third Party Content”). You acknowledge and agree that we are not responsible in any way for and that we will have no liability of any kind to you for, any Third Party Content or any services, products, information, or other things you may purchase, obtain or have access to by or because of your access to or use of, or otherwise in connection with, the Third Party Content.

7. Disclaimer of Warranties.

YOUR USE OF THE WEBSITE AND THE CONTENT IS AT YOUR SOLE RISK. THE WEBSITE AND THE CONTENT ARE PROVIDED ON AN “AS IS” BASIS. WE DISCLAIM ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, QUALITY, AVAILABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE MAKE NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES AS TO THE USEFULNESS, QUALITY, SUITABILITY, ACCURACY, AVAILABILITY, OR COMPLETENESS OF THE WEBSITE OR THE CONTENT.

8. Limitation of Liability.

WE WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE OR THE CONTENT, EVEN IF WE HAVE PREVIOUSLY BEEN ADVISED OF OR REASONABLY COULD HAVE FORESEEN THE POSSIBILITY OF SUCH DAMAGES, HOWEVER, THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE).

9. General Terms.

The Terms of Use constitute the entire agreement between you and us relating to your use of the Website and the Content. We reserve the right to investigate actual or potential violations of the Terms of Use and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information we deem necessary or appropriate relating to user profiles, email addresses, usage histories, posted materials and IP addresses. We reserve the right to seek any and all remedies available at law and in equity for violations of the Terms of Use. The Terms of Use will be governed by the laws of the State of New York without giving effect to its laws, rules, or principles regarding choice or conflict of laws. Any express waiver or failure to exercise promptly any right under the Terms of Use will not create a continuing waiver or any expectation of non-enforcement. If any provision of the Terms of Use is held invalid by any law or regulation of any government, or by any court or arbitrator, such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms of Use will remain in full force and effect.